THE NSW Government has expanded a new free virtual healthcare service to residents in the Western Sydney Local Health District. Residents will be able to access free and safe virtual care for non-life-threatening conditions, right from the comfort of their own home. This virtual care service will provide care for urgent but non-life-threatening illnesses or injuries including: coughs, colds, fevers and flu; respiratory symptoms; vomiting and diarrhoea; or minor infections and rashes. The service will be available between 8am and 10pm seven days a week for people aged 16 years and older. You can access this service by phoning Health Direct on 1800 022 222 where patients will first speak to a registered nurse who will assess your condition, and if appropriate, refer you to the virtual care service. The service uses video conferencing technology to connect patients with a multidisciplinary team of clinicians, including doctors and nurses, where clinically appropriate. Virtual care forms part of a broader range of measures to relieve pressure on the state’s busy Eds.
NEW VIRTUAL FREE VIRTUAL HEALTH SERVICE

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Michael Walls
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